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Contact the poster: |
IT SUPPORT ANALYST- GERMANY
Job duration:
Start date: asap
Description: Job Title: IT Support Analyst Location: Germany - Langen Permanent Working hours: 37.5 Description: Role Responsibility Providing support to end-users, you will lead or have involvement in IT projects. Installing, modifying and making minor repairs to microcomputer systems, you will also offer support and maintenance for the IT Infrastructure/Equipment and technical assistance and training to ICON users. Additional Responsibilities: · As the first tier of technical support, you will log all end-user calls in the Helpdesk tracking system and provide support to local and remote users in a prompt, professional and polite manner. Responsible for the daily support of network and workstation operating systems, you will create new accounts, directories and grant access rights to the network systems and servers. · With excellent communication and problem-solving skills, you will workto help users with computer software or hardware problems and deal with enquiries on the use of specific software, such as database, word processing, electronic mail, operating systems, and printing. You will also perform network troubleshooting to isolateand diagnose common network problems and work with other IT Department Staff in the resolution of network related issues. ·You will deal with the installation and maintenance of handsets, voicemail, call monitoring and maintenance of telephonelines (analogue and digital). Ensuring Support & Maintenance agreements are in place for all IT Equipment, you will also be involved in the maintenance of support documentation and files according to departmental policy and will be called upon to assist in the upgrades/implementation projects. Experience and Qualification · It is essential that you haveexperience of all current Microsoft Windows platforms including: Microsoft Active Directory Services, Microsoft Office 2000/2003, DNS / WINS / DHCP / TCP/IP, Strong knowledge of LANS / WANS and Hardware maintenance (Video / network cards, RAM upgrades) along with good knowledge of Exchange - User account setup, access permissions etc. · It would be desirable for you tohave experience of the following including: Citrix Presentation Server, Exchange 5.5 / Exchange 2003 Client Expertise, Windows XP/7 Certified Professional and Office Professional. cvs to grahame.williams@secrecruitment.com
Industry: IT
Salary currency: gbp
Salary Benefits:
Salary: €25000 - €30000 per annum
Job type: Permanent
Job skills: Microsoft Office 2000/2003, DNS / WINS / DHCP / TCP/IP
Job Reference: IT Support Analyst
| Price: £25000 |
Ref No: 0210/791844
Visits: 21 |
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| Name: Grahame Williams |
| Phone: 0207 255 6600 |
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| Write an email
to Grahame Williams |
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Finding a job
London has a total labour force of around 3.6 million people. This is supplemented by a further 6 million in the South East and East regions around London. Managers, professionals and technical staff account for 48 per cent of those employed in London compared to 38 per cent across the rest of Great Britain.
This section will point you to the information you need to find work, where to look for vacancies and how to support yourself while you are looking.
Careers advice
The Guardian's careers advice provides up-to-date advice on how to get the job you want: from help with your CV and covering letters, to ideas on how to prepare for interviews and negotiating strategies for starting salaries.
Prospects - is the 'official' source of careers advice for graduates.
The East London Centre offers help with finding jobs and free training. It has a database of over 40,000 jobs nationwide that is updated every day. Even if outside east London give them a freephone call on 0800 652 6666 or go to one of their events.
Job Centre Plus
Jobcentre Plus (also known as Jobcentres) provides help in finding jobs and information about benefits to people of working age, training and how to apply for a job. For employers there is information on placing a vacancy with Jobcentre Plus and what Jobcentre Plus services are available to them. Their support services include
In addition, Jobcentre Plus provides information for executives, professionals and graduates' with information for those searching for jobs in high-level sectors such as IT, management and other similar professions. It provides numerous leads and good practice ideas to help you direct your jobsearch in the most effective manner.
Directgov
Visit Directgov to search for job opportunities, check out different careers, get practical advice on job applications and interviews, and find out about training opportunities and New Deal schemes. There are Employees and Jobseekers sections.
Job and career fairs
Prospects - this the official graduate careers service has careers information for all sectors and a job fairs listing.
Support while job hunting
New Deal gives people claiming benefits the help and support they need to look for work, including training and job preparation. New Deal is part of the Department for Work and Pensions(DWP). New Deal provides support for
Department for Work and Pensions (formerly the Department of Social Security) also has much useful advice on financial support while you are looking for work.
Newspaper vacancy listings
As well as local weekly paper job listings, the Evening Standard comes with a large job vacancy supplement every Monday. London jobs, is the Evening Standard's online job service.
The Guardian newspaper has jobs each day which vary according to sector. See Jobs Guardian for their complete listings, and for helpful advice on applying for jobs.
Commercial recruitment agencies
There are many commercial employment agencies in London in every postcode. Often agencies have their own websites too with their job vacancies on them.
Talk to agencies about the UK's skills shortages so you can find out what roles are in demand with a view to perhaps training in those areas or taking your employment in one of those directions.
Executives, Professionals and Graduates
Prospects.ac.uk provides a job search function as well as official careers information and advice.
Jobs.ac.uk is a recruitment site for the research, science, academic and related professions. It lists many UK Universities' vacancies as well as those of Unilever, Bank of England, British Museum, NHS Trusts and more.
Jobcentre Plus provides information for Executives, Professionals and Graduates' with information for those searching for jobs in high-level sectors such as IT, management and other similar professions. It provides numerous leads and good practice ideas to help you direct your jobsearch in the most effective manner.
Working for London
If you are interested in a job working for one of London's public sector agencies, the websites of the following organisations all have job vacancies on them
Volunteering and work experience
Volunteering and gaining work experience in whatever type of work or context are very valuable experiences in terms of training and self-esteem.
- Jobcentre Plus provides advice on finding voluntary work.
- Millennium Volunteers, run by Department for Education and Skills, is aimed at young people aged 16-24. MV allows young people to build on their interests, to develop themselves and make a difference to their community at the same time. Through the course of their voluntary work, volunteers will gain valuable skills and experience that they can make use of in the workplace.
- The National Council for Work Experience promotes, supports and develops quality work experience for the benefits of students, organisations and the economy. IT focuses these activities on students in further and higher education.
Coming from outside the UK
UK Visas provide will tell you whether you need a visa to neter the UK and, if so, how to apply for one.
Working in the UK aims to provide you with clear information about the various routes open to Foreign Nationals who want to come and work in the United Kingdom.
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